Name : Peesara Niharika
Domain : CRM Domestic Non- Voice
Employer :Ratnadeep
Designation :Customer Service Representative
Peesara Niharika hails from a rural place located far away from Don Bosco Tech, Karunapuram center. She completed her graduation with the support of her parents, who are daily wage workers. Difficulties and shortcomings were the watchwords in her life from a very young age. At a point in life, she even dropped her studies and supported her parents financially, by working in the agri-farms with the villagers. But she longed to pursue higher studies, whenever she watched her school friends go to college, while she was working in the paddy field.
Niharika, by nature, is a very intellectual and innocent girl. Having the innate power to handle life’s situations in a positive manner, she faces her problems with great patience and perseverance.
One day, as she was looking for an employment opportunity, Niharika came across the mobilization wing at Karnuapuram, organized by the staff of Don Bosco Tech Centre and made a firm decision to enroll herself in the Skill Training Program. Having an interest in Customer Relationship Management, she got herself enrolled in the CRM Domestic Non-Voice program at Don Bosco Tech, Karunapuram center.
She was found to be very active and agile during the training program, trying to efficiently communicate with everyone in her batch. She is multitalented with skills such as dancing, singing, and playing games, and also enthusiastically spreads positivity around her. Through life skill sessions, she could get rid of her timidness and stage fear.
At the time of the interview, she was hired by Ratnadeep, in Hyderabad for the role of Customer Service Representative with a pay scale of INR 14,600/- per month including ESI and PF. Now she has the capacity to lead her family and support her parents who are extremely grateful to Don Bosco Tech Society for the huge transformation in their daughter’s life. Niharika overwhelmingly says that her journey at Don Bosco Tech Karunapuram center will forever remain a happy memory for the rest of her life.