On October 18th, 2024, the CRM Batch 1 students had an enriching and eye-opening experience during their visit to the Mahindra showroom in Sangareddy. This insightful trip provided a unique opportunity for the students to learn from the experts in customer relations. The customer executive at the showroom offered a comprehensive explanation of the company’s history, values, and operations, providing the students with valuable knowledge about Mahindra's strong commitment to excellence.

What made this visit truly impactful was the deep dive into the art of customer interaction. The executive shared practical tips on how to effectively engage with customers, handle their queries, and provide exceptional service that creates long-lasting relationships. Students gained a fresh perspective on the nuances of customer care, from building trust to personalizing the experience.

The day was filled with valuable lessons that left the students inspired and motivated. They not only learned about Mahindra's operations but also gained real-world insights into customer relationship management that will stay with them as they progress in their careers. A special thanks to the Mahindra showroom for hosting this event and offering such a rich learning experience. It was an exciting, engaging, and memorable day that will certainly prove to be a turning point for many of our students as they embark on their professional journeys.