2nd Guest Lecture of Food & Beverage Service Associate Job Role (Batch - 1) of RHI Magnesita 2023-24
30 Dec 2023
Don Bosco Tech Kuarmunda hosted a captivating guest lecture on December 30, 2023, aimed at enlightening candidates about their future job roles. The session, graced by Mrs. Rasmita Nanda, Guest Relations Executive at Hotel Pahadi, Rourkela, focused on bridging the gap between current learning and future professional requirements.
Welcomed with vibrant flower bouquets, Mrs. Rasmita Nanda engaged the trainees in insightful discussions on various aspects of food and beverage job roles. Topics ranging from serving techniques to order-taking, table setting, and bill preparation were explored. With her rich industry experience, Mrs. Nanda underscored the importance of customer interaction and its impact on business success. She emphasized that while technical knowledge is essential for entering the workforce, interpersonal skills and emotional intelligence are indispensable for career progression.
Mr. Sarada Prasad Nanda, from DB Tech Society Kuarmunda's Executive Center Operations, shed light on the institution's value-based training approach. He highlighted the significance of attributes like responsibility, contribution, commitment, integrity, and empathy in shaping well-rounded professionals.
Trainer Mr. Ram Narayan Mishra accentuated the need for confidence and problem-solving abilities in the hospitality industry, particularly as India experiences a surge in tourism. He emphasized how exceptional service plays a pivotal role in attracting and retaining customers, especially in the competitive hospitality sector.
The program concluded with a vote of thanks from Mr. Sarada Prasad Nanda, who reiterated the importance of understanding and meeting the specific needs of customer service. The insights shared by Mrs. Nanda resonated strongly with the audience, making the event a resounding success. This initiative by DB Tech Society, Kuarmunda Odisha, promises to empower aspiring professionals with invaluable knowledge and skills for their future endeavors.