On November 11, 2019, the FnB Service Steward students embarked on a remarkable educational journey accompanied by their Trainer, Mr. Biplab Majumdar, to explore the hospitality marvel that is ITC Fortune Park Panchwati at Santraganchi.

Setting off from Don Bosco Tech Monsada at 7:30 a.m., the students eagerly anticipated the enriching experience ahead. Arriving around 12:15 p.m., they wasted no time immersing themselves in the world of top-notch service. Upon entering the hotel, they ceremoniously logged their names in the visitors' book, marking the beginning of a day filled with discovery.

Under the guidance of the affable HR Manager, Miss Dorothy, the students embarked on a comprehensive tour of the hotel's myriad facilities. From the elegant reception area to the bustling restaurant, from the serene poolside to the bustling bakery, every corner revealed a new facet of the hospitality industry's intricacies.

As the students traversed through various departments, from housekeeping to finance, from kitchen to marketing, they were encouraged to ask questions, fostering an environment of curiosity and learning. Miss Dorothy's insightful commentary and interactive session underscored the importance of dedication and perseverance in carving out a successful career in the service industry.

Grateful for the opportunity bestowed upon them by Don Bosco Tech, the students expressed their heartfelt appreciation before bidding farewell. Group photos captured the camaraderie forged during this enlightening expedition, serving as cherished mementos of a day filled with learning and inspiration.

As they embarked on their journey back to Monsada at 3:00 p.m., the students carried with them not just memories but also newfound insights and aspirations, fueling their determination to excel in the dynamic world of hospitality.