2nd Guest lecture of Hospitality Domain HSBC Batch-8
02 Dec 2020
Guest lecture for hospitality students was organized by Mr.Kaushik Kumar (F & B Trainer, Don Bosco Tech Society) at Asha Deep community college Muzaffarpur. Mr. Abhishek Kumar (F.O Manager, Hotel J.K.Residency ) was invited as a chief guest. His session objective was to give a brief introduction about the Hospitality Industry and the operations of the day -in and day out. He also elaborated on the duties and responsibilities of the front office department in the hotel.
Following are the topics discussed with students by him:-
Organization structure of front office department.
GRC (Guest registration card).
Occupancy report.
Night Audit.
Payment procedure.
Daily sale report.
After completing his lecture, he led the students into questions sessions and cleared all their doubts of students. Trainees were fully satisfied with all his fruitful knowledge.
As per the feedback received from the participants, it was a very good learning experience. The lecture helped them get knowledge of the industry requirements and how to be ready for the rapidly changing industry statistics. The lecture came to an end with a vote of thanks by Mr.Kaushik Kumar.