F & B trainees of Muzaffarpur visit to Hotel Royal Phular
02 Mar 2020
The exposure visit organized for the trainees of F & B Service Stewards of Don Bosco Tech Society (Muzaffarpur) to Hotel Royal Phular, one of the best hotels in the town on March 2, 2020. In all 21 trainees of the aforementioned domain made the trip.
On a visit, the trainees toured to various departments; Front Office, Restaurant, Coffee shop, Banquet, Kitchen, Store, and Accounts. Trainees met heads of each department. They were awestruck to see the sophisticated amenities of the hotel and how each functions.
Mr.Saurav (HR) briefed the trainees on the following topics:
• Basic etiquettes of the staff.
• Hygiene and grooming of the hospitality industry.
• Functions of each department and its relation.
In the end, the trainees had the opportunity to interact and ask questions to the manager about the hotel. They were, basically, keen to know ‘how this industry operates and the measures of environmental impact. Overall, it was an excellent experience. Mr. Saurav was happy to offer trainees ‘on the job training’, once they are incepted.
All that the trainees obsereved and learned, kept reverberating in their nerve, even after they left the spot. This was a replication of what they have studied; from books, from practical classes. Mr. Kaushik Kumar (Trainer, Hospitality) also guided them in every minute of their visit. This exposure visit enhanced the knowledge of the students in a manner that this will last for life-long. It was like a dream come true to hear that they would be offered a placement, on the completion of their training.