Field visit to vishal Mart
30 Mar 2023
On the insightful day of May 22, 2024, at Vishal Mart Gulbarga, the manager offered a treasure trove of wisdom to the eager participants of the Customer Relationship Management (B5 Id 220295) batch. Illuminating the realm of customer handling, the session went beyond mere face-to-face interactions, delving into the intricacies of back-end operations such as QR code scanning and billing processes. This holistic approach underscored the pivotal role of hands-on understanding in crafting a seamless customer experience, a fundamental tenet of effective CRM.
Furthermore, the manager underscored the essence of teamwork as a linchpin for business success. Through elucidating effective collaboration techniques, participants gleaned insights into how cohesive teamwork not only amplifies productivity but also nurtures a positive work culture. Ethics emerged as a cornerstone theme, with emphasis placed on the indispensable virtues of integrity and professionalism, indispensable for both personal growth and organizational reputation.
The immersive experience didn't stop there; attendees received a comprehensive tour of Vishal Mart's operations, gaining invaluable insights into the orchestration of different departments and their intricate management. This panoramic view provided participants with a nuanced understanding of how their individual roles intertwine within the broader organizational fabric, fostering a sense of purpose and alignment with the company's overarching objectives.
In sum, the event on May 22, 2024, transcended mere theoretical discourse, offering a blend of practical knowledge and strategic insights. Armed with this newfound understanding, participants departed equipped with essential skills and a renewed zeal to excel in their roles, poised to make meaningful contributions to both the success of the organization and their own professional journeys.