On this vibrant Wednesday of September 27, 2023, the eager trainees from both the Customer Care Executive (CCE) and Domestic Data Entry Operator (DDEO) domains at DBTECH Gulbarga embarked on an insightful journey to the Reliance Digital Store near Asian Mall Gulbarga. Their mission: to bridge the gap between theory and practice, and they did so with enthusiasm and curiosity. Upon arrival, the trainees were greeted by executives from the store, who generously shared their roles and responsibilities, bringing the pages of textbooks to life with real-world examples. It was a moment of connection and realization as the trainees saw firsthand how the concepts they had studied in CRM were applied in a bustling retail environment.
Not content with mere observation, the trainees actively engaged with the executives, firing off questions that had been simmering in their minds. Doubts dissolved as clarity emerged, thanks to the patient explanations of the seasoned professionals. As they roamed the store, the trainees became avid detectives, examining each product with a critical eye, absorbing details like sponges thirsty for knowledge. The aisles and shelves transformed into treasure troves of information, each item a story waiting to be discovered.
This experience was not just a field trip; it was a journey of discovery and learning, where the boundaries between classroom theory and real-world application blurred, leaving behind a trail of inspired minds ready to conquer the challenges of tomorrow.