An industrial visit to Courtyard by Marriott was organised as part of our practical learning. The main objective of this visit was to gain real world exposure to hotel operations, to help the students understand how a five star hotel works. We were greeted by the HR Manager where we had an interactive session with her .During the visit, the students learnt about different departments like front office, housekeeping, food and beverage service and food and beverage production. The executive housekeeping manager explained how they manage guests, take bookings, clean rooms, and provide food services. The students also saw teamwork is very important in running a hotel smoothly.

The visit was very useful and interesting. It helped the students understand how hospitality services are provided in real life. We learned how hotels take care of customers and maintain good services standards. Overall the visit gave the students a better idea about the hospitality industry and the job opportunities in the hotel industry.