Don Bosco Tech introduced the market-driven courses of the Aerospace and Aviation Sector at Don Bosco Skill Mission (DBSM), Bangalore on September 21, 2019. Don Bosco Tech Society in partnership with Meghalaya State Skills Development Society (MSSDS) and SpeedWings Aviation launched the Airline Cabin Crew and Airline Customer Service Executive Training. A batch of 70 proud youngsters filled with their dreams and aspirations witnessed the ceremony with proud and their heads held high. 

The august occasion was graced by the dignitaries like Mr. Chetan S (Manager, Standards Accreditation & Certification, Aerospace Aviation Sector Skill Council) as Chief Guest, Mr. Biji Eapen (Chairman & CEO, SpeedWings Aviation) as Guest of Honour, Fr. George Matthew, SDB (Director, Don Bosco Tech Society) and Fr. Joseph Elavanal, SDB (Director, DBSM).

The program commenced with a mesmerizing prayer song entitled ‘How Great Thou Art’. Mr. Stanley Jones (Chief Operating Officer, Don Bosco Tech) welcomed the guests and the participants, who were present on the occasion saying, “You are fortunate to avail such training programs, which are giving opportunities to the youth of today and having a lifelong dream to join the aviation industry. However, it all shattered due to exorbitant training fees. But the day has dawned and the goal is never afar with a free training program in the aviation sector.” The meaningful welcome song titled “10,000 Reasons” was enchanted by the aviation trainees. It followed by lighting of the lamp by dignitaries on the dais and presentation of flower bouquets by the aviation trainees.

Ms. Binita Das, on behalf of the trainees, presented their expectations from the training program and the career growth prospective on completion. She asserted that all the trainees have come with a dream and a purpose in life. They would like to become professionals in their own respective areas and be able to stand on their own feet to be an independent person, she said. 

Mr. Eapen, in his speech, stated that India’s aviation industry is expected to grow by leaps and bounds and therefore a skilled workforce is need of the hour. He said, “The designed course will make you the perfect one and mold you to be 100% proficient for the airline service.” You will be trained by the veterans from the industry, two Air India persons, retired as cabin crew managers. Mr. Eapen also highlighted that the industry is growing rapidly, and thus creating skilled job opportunities on a large scale. He mentioned that the core competencies of Airline Cabin Crews and Airline Customer Service are “Safety, Security and Satisfaction” of the customers. “Smile from your heart and keep all personal differences aside while providing the best possible service to your customers,” he said. While elaborating on job roles he said, ‘Assisting, guiding, facilitating and giving the best flying experience to your customers are your prime focus.’ Reminding the trainees of the privilege to be the first persons in India, under such courses to get a DGR (Dangerous Goods Regulations) Certified Certificate given by IATA and approved by the Government of India. Before closing his speech, he encouraged the trainees to “Never Say No” to any job opportunity that comes their way even if the salary isn’t as per their expectations as this would give them the much-needed opportunity to kick start their career in the Aviation sector.

While addressing the gathering, Mr. Chetan explained how they operate connecting the industry, government, and the skilling sector. He said, “Non-availability of skilled workforce is a major constraint to the growth of the industry.” This particular training will qualify these aspirants for a quality skilled workforce. He displayed graphical representation of the future growth of the market by 2025. It is estimated that there would be five lakh direct employment and indirect employment will be six times higher than this. They provide work under 72 job roles, and our trainees would be within two of the sub-sectors (Airline Cabin Crew and Airline Customer Services Executive).  

The program came to its closure with a vote of thanks by Mr. Kishor Dass (Regional Manager-North East, Don Bosco Tech). He thanked the organizers for making the program a grand success. He also extended his gratitude to all distinguished guests and participants for being present on the occasion. As singing of National Anthem began the inaugural function drew to a close.