On 16 February 2025, Don Bosco Tech Society, Mohanlal Ganj, hosted a significant milestone in its ongoing mission to equip youth with industry-relevant skills. A third-party assessment for the Guest Service Associate job role in the Tourism and Hospitality sector was successfully conducted for Batch Code 250511 under Qualification Pack THC/Q0301. The assessment was carried out by the independent assessment agency Mettl, ensuring transparency, credibility, and alignment with national skill standards.

The evaluation, led by assessor Krishan Lal Chaudhary, brought together 25 enthusiastic trainees who had undergone intensive training to prepare for careers in the hospitality industry. Conducted through an online assessment format and completed within one hour, the process carefully examined the trainees’ theoretical knowledge, practical skills, and professional attitudes in accordance with the National Occupational Standards.

The outcome of the assessment reflected the dedication of both the trainees and the training team. All 25 candidates successfully cleared the evaluation, resulting in an outstanding 100 percent pass rate. This remarkable achievement highlighted not only the commitment of the learners but also the quality of training and mentoring provided at the Don Bosco Tech Society center.

Assessors noted that the majority of trainees demonstrated strong competency in both practical and theoretical aspects of the Guest Service Associate role. Their understanding of guest relations, customer interaction, and service excellence showcased their readiness to step confidently into the dynamic world of hospitality. In addition, the training infrastructure and learning environment at the center were found to be well aligned with the prescribed norms, creating a supportive space for skill development.

Beyond the statistics and evaluation metrics, the assessment day represented something deeper—a celebration of growth, perseverance, and opportunity. Each candidate represented a story of aspiration and determination, and the results affirmed the transformative power of skill-based education.

The successful completion of the third-party assessment stands as a proud moment for Don Bosco Tech Society. It reflects the organization’s unwavering commitment to empowering youth with employable skills and preparing them for meaningful careers. With continued practice, exposure to industry environments, and a spirit of service, these newly assessed Guest Service Associates are poised to contribute positively to the hospitality sector, carrying forward the values of professionalism, warmth, and excellence that define the industry.

This achievement not only marks the culmination of a training journey but also the beginning of many promising professional paths, leaving a lasting impression on everyone involved and reinforcing the impact of skill development initiatives in transforming lives.