Batch Inauguration Report

Project: Learning to Earning 2026-27

Center: Don Bosco Tech – MohanlalGanj

Domain:Telecom Customer Care Executive - Repair Center

Batch Code:260159

Date of Event: May 13, 2026

1. Introduction

The formal inauguration of the batch under theTelecom Customer Care Executive - Repair CenterLearning to Earning 2026-27 project was successfully conducted at the Don Bosco Tech Mohanlalganj center. This batch marks the commencement of a specialized training journey for 25 enrolled candidatesThe course aims to enhance technical understanding, customer handling skills, communication abilities, and repair center operations management in the telecom sector

2. Session Highlights

The event began with an introductory session where the candidates were welcomed to the institute. Key highlights included:

  • Program Orientation: Candidates were briefed on the "Learning to Earning" project objectives, emphasizing the transition from skill acquisition to sustainable employment

Domain Overview: An overview of the Telecom Customer Care Executive - Repair Centerwasprovided, covering the importance of soft skills& the resource persons also explained future career opportunities available in telecom service centers and customer support sectors.

  • Attendance & Regulations: The training schedule (running from May 08 to July 08, 2026) and center discipline protocols were clearly outlined to the participants.

3. Distribution Status

  • Training Kits: Please note that the official training kits were not distributed during the inauguration. This is due to the fact that the kits have not yet been received at the center.
  • Action Plan: The distribution will be organized immediately upon the arrival of the shipment. Candidates have been informed of the delay and will be updated accordingly.

4. Conclusion

The inauguration of the Telecom Customer Care Executive – Repair Center Course concluded successfully with active participation from trainees, trainers, and organizers. The program created awareness regarding skill enhancement, professionalism, and employment opportunities in the telecom service industry.

Reported By:

Center Coordinator

Don Bosco Tech – Mohanlalganj