Telecom Customer Care Executive - Repair Center Exposure Visit ( 260159 ) @DBT Mohanlalganj Lucknow
11 Jun 2026
Exposure Visit Report – Dial 112
Date: 11-06-2026
Venue: Dial 112 Control Room
Participants: Female Students Only
Objective
The objective of the exposure visit was to provide practical knowledge about emergency response services and create awareness among female students regarding safety, security, and the functioning of Dial 112.
Visit Details
A group of female students visited the Dial 112 Control Room. During the visit, officials explained the working process of the emergency response system, call handling procedures, dispatch mechanism, and the importance of quick response during emergencies.
Activities Conducted
Introduction to Dial 112 services.
Demonstration of emergency call handling.
Information on women’s safety and emergency assistance.
Interaction session with Dial 112 officials.
Question and answer session for students.
Learning Outcomes
Students gained knowledge about emergency services.
Awareness regarding women’s safety increased.
Students learned how to seek help during emergencies.
Confidence was developed in using Dial 112 services when required.
Conclusion
The exposure visit was informative and beneficial for all participating female students. The visit enhanced their understanding of emergency response systems and encouraged them to use public safety services responsibly whenever needed.
Trainer -Shubhangini Gupta
Mohanlalganj Lucknow Center