Online Guest Lecture Report

Center: Don Bosco Tech Society Skill Center
Trade: Telecom Customer Care Executive – Repair Center
Batch Code: B2 (260159)

Date -17-06-2026

An Online Guest Lecture was organized for the candidates of Telecom Customer Care Executive – Repair Center, Batch B2 (260159) at Don Bosco Tech Society Skill Center

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The session was conducted by Mr. Rishi, Senior Manager – Tech Mahindra (BPO Sector). During the interactive online session, he shared valuable insights about the BPO industry, customer service, communication skills, workplace ethics, and career opportunities in the telecom and customer care sector.

 

Mr. Rishi encouraged the candidates to continuously improve their technical knowledge, communication skills, and professional attitude to succeed in the industry. He also explained the expectations of employers, interview preparation techniques, and the importance of teamwork, discipline, and customer satisfaction in the workplace. The candidates actively participated in the session, asked questions, and gained practical knowledge from the expert's industry experience.

 

The lecture was highly informative, motivating, and beneficial for all participants. The program concluded with a vote of thanks to Mr. Rishi for his valuable time, guidance, and inspiring interaction with the candidates. The online guest lecture was a successful and enriching learning experience for everyone.