Karunapuram, March 3, 2025 – Don Bosco Tech–Karunapuram successfully conducted the final online assessment for its Customer Care Executive (CCE) – Non-Voice batch in partnership with Palmary  Assessment Agency. The assessment, designed to test knowledge, communication, technical skills, and workplace readiness, marked the culmination of an intensive training program aimed at preparing students for careers in customer service and backend operations.

A total of 27 trainees appeared for the multi-stage evaluation, which included an online written test, a real-time practical simulation of customer queries via email and chat, and a virtual viva with scenario-based questions. Internal trainers and external evaluators ensured fairness and rigor throughout the process.

The assessment highlighted the adaptability of students to digital platforms and reinforced the effectiveness of Don Bosco Tech’s industry-driven training approach. By successfully completing the evaluation, trainees demonstrated their capability to transition into professional roles in the fast-evolving customer care sector.

Don Bosco Tech–Karunapuram remains committed to delivering quality training and robust assessments that prepare youth for sustainable employment in a rapidly changing workplace.