Our guest lecture was organized on  February 6, 2021, at Don Bosco Tech, Kuntighat. Our guest of honor was Miss Suparna Kantar, senior guest service associate of Zone by the park Hotel in Bangalore. She started her career as a trainee Steward in a hotel in Daman. Later she gathered experience and worked in different hotels in India. She communicated actively with our students in all 3 languages namely- English, Hindi, and Bengali. Miss Suparna Kanrar informed them about the advantages of working in the same hotel/restaurant for a longer period.

Our guest explained to the students the importance of being punctual at their workplace, the duties, and responsibilities that will be rendered to them once they join the hotel industry, what are the benefits of learning English and incorporating the same while interacting with the guests, the different ways and methods of excellent guest service, how can the students enhance their working skills, when can they change their department or appear for an interview for a promotion, the necessities of a good hotelier and so on.

Our students were wonderstruck post listening to her as they gained a lot of knowledge about the hotel industry and its main departments. She also showed some practicals. They could now understand the difference between the different departments and how they function together. Our students had several queries and gradually they kept asking the same to Miss Suparna kantar who answered them generously and always with a smile.

Post completion of the guest lecture, she enquired about the center and how long we have been in Kuntighat. She congratulated us for running such a blooming center and helping the young boys and girls to stand on their own feet by earning a living for their families. Finally, before bidding goodbye to Miss Suparna Kanrar our students thanked her for sacrificing her precious time for them. Thus, our guest lecture was completed successfully.