2nd guest lecture of batch 9 ITC EAST
22 Feb 2022
On February 22, 2022, Don Bosco Tech, Kuntighat, hosted a captivating guest lecture featuring Mr. Dipanjan Ghosh, the esteemed Housekeeping Supervisor at Fairfield by Marriott Hyderabad. Mr. Ghosh, whose journey from a trainee in Bangalore to a seasoned professional with four years of diverse hotel experience, shared invaluable insights with our eager students.
Engaging fluently in English, Hindi, and Bengali, Mr. Ghosh mesmerized the audience, emphasizing the benefits of longevity in one's career within the hospitality industry. He illuminated the significance of punctuality, the array of duties awaiting them in their future roles, and the indispensable role of English proficiency in guest interactions.
Our students were spellbound as Mr. Ghosh delved into the intricacies of exceptional guest service, offered strategies for skill enhancement, and clarified the pathways for departmental transitions and promotional opportunities. Through his anecdotes and expertise, our students gained a comprehensive understanding of the hotel industry's core departments and their interdependence.
As the lecture concluded, Mr. Ghosh expressed genuine interest in our center's endeavors and commended our efforts in empowering young individuals to become self-sufficient contributors to their families. Grateful for his invaluable guidance, our students bid farewell to Mr. Ghosh, acknowledging his generosity in sharing his time and knowledge.
Thus, the guest lecture concluded triumphantly, leaving our students enriched with newfound wisdom and inspired to embark on their journeys in the dynamic world of hospitality.