Mr. Alex Antony ( Team Lead, Entregar Solutions, Technopark, Kollam conducted a guest class about BPO career opportunities and the Importance of Communication in a Call Centre to the 27 trainees of DB Tech, Kollam through the Google meet platform, explained the communication awareness in the BPO sector, attire, personality, positive vibes, etc., in the session. He conducted the session through a PowerPoint presentation, which includes Self Introduction, dressing attire, etc.

Mr. Alex Antony explained the opportunities in the BPO sector both domestic and international. He informed the students about the necessity of English communication in the BPO field. He also inform the tools and ways of talking to the customers which were used in the process. He inspired us by saying that call centers are a major turn-on for young graduates. The call centers offer excellent benefits, a good working environment, and attractive remuneration packages. . The session was very valuable and all the students enjoyed the session very much.