The final evaluation for the CRM (Domestic Non-Voice) candidates of Don Bosco Tech Kollam on September 18, 2023, marked a crucial milestone in their journey towards acquiring valuable skills. Despite its success, the evaluation process encountered a few challenges that added a touch of excitement and urgency to the day. As the clock struck 10.00 am, 30 eager trainees gathered in separate sessions, ready to showcase their newly acquired knowledge and skills. However, the day wasn't without its surprises. A message from Palmary Project & Service Pvt Ltd, our esteemed partner, arrived on a Saturday evening, just after office hours had ended. This unexpected communication highlighted the need for clearer communication channels and advanced notice for future assessments, setting the stage for a dynamic day ahead.

The absence of examination links and instructions in the initial communication added a layer of mystery and intrigue, leading to a flurry of additional requests for crucial details. The hunt for the right Point of Contact (POC) turned into a thrilling adventure, with emails redirecting us to different individuals for technical assistance. This twist in the tale emphasized the importance of accurate POC details for seamless coordination in future endeavors. Technical difficulties made their grand entrance, causing some students to face sign-in issues and application-related glitches. The tension was palpable as efforts were made to resolve these challenges on the fly, highlighting the need for continuous improvement in our technical processes to ensure a smooth and enjoyable experience for all participants. The plot thickened when a miscommunication in the initial mail left some students without their original Aadhar cards. With quick thinking and the help of the POC, photocopies came to the rescue, saving the day and underscoring the importance of clear and precise instructions to avoid such hiccups in the future.

Despite these unexpected twists and turns, the evaluation day concluded successfully, showcasing the resilience and adaptability of our trainees and the dedication of our team in navigating challenges with grace and determination.