On November 2, 2020, Don Bosco Tech Chandigarh hosted an enlightening virtual guest lecture via Zoom, specifically tailored for novice executives in the BPO, KPO, and call center sectors. The keynote speaker, Mrs. Harpreeth Kaur, a Senior Analyst with a decade of experience at IT Technology in Chandigarh's IT Park, led the session.
Mrs. Kaur delved into the intricate workings of BPOs and KPOs, emphasizing their operational significance and future potential. Her comprehensive insights provided the trainees with a profound understanding of the industry. She shared her extensive experience, detailing the multifaceted roles these sectors play, from cold calling for sales and telemarketing to conducting surveys and scheduling appointments.
The session saw the participation of 2 trainers and 15 eager trainees, all of whom found the lecture immensely valuable. Mrs. Kaur’s discussion not only enriched their knowledge but also ignited their enthusiasm for the field. Her optimism about the career prospects in BPO and KPO was particularly inspiring, leaving the attendees feeling motivated and empowered.
The trainees expressed heartfelt gratitude for the opportunity to attend this session. They left with a renewed sense of purpose and a drive to contribute to India's growth by encouraging others to explore careers in this promising industry. This event was a significant learning experience, promising to have a lasting impact on all participants.