On July 15, 2020, there was a guest Lecture for C.R.M Domestic Voice and Assistant Beauty Therapist (ABT) Domain on the Zoom Meeting app. It was conducted by Ms. Jayati from Don Bosco Tech Chandigarh.
Ex. Faculty of Don Bosco Tech Mr. Yogesh Kumar invited for this event. He has a vast knowledge of BPO training. In the session, he has discussed life skills and confidence building. There were approximately 38 trainees and trainers in the session.
Mr. Yogesh has worked as a BPO Trainer for approximately 7 years in Don Bosco Tech. He discussed Life skills, confidence building, and especially body language. This session was very useful for all domain trainees. Apart from this he also shared the information related to various things that should be taken care of at the workplace like integrity, discipline, punctuality, honesty, dedication towards work, and way of talking. As this industry, it is mainly based on customer service, he also talked about the importance of communication skills in this sector and our lives as well.
The trainees felt very happy and motivated after the guest lecture and they promised that they also give complete dedication and focus towards training and can get a job as well after the completion of training.