ODC at Courtyard Marriott
12 Jul 2024
On the vibrant evening of 12th July 2024, the Future Tribe Festival lit up the Courtyard Marriott in Shillong. This wasn't just any event; it was an unforgettable night where students dove into the dynamic world of outdoor catering (ODC). With the guidance of the diligent manager and supervisors, the students were assigned pivotal roles, ensuring the seamless clearing of used plates, tissues, drinking cups, and ashtrays.
While the tasks seemed straightforward, the fast-paced environment left no room for rest. Amidst the energetic beats of the DJ and the buzzing crowd, students learned the essence of maintaining composure and calm. They mastered the art of waiting patiently for guests to finish their food and drinks, dealing with diverse guest personalities, and gracefully handling pressure from supervisors. The challenge of managing demanding guests craving more drinks sharpened their patience and professionalism.
As the event unfolded, the students honed their skills in wiping tables with precision, engaging guests with polite conversation, and respectfully seeking permission to clear glasses. They deftly navigated situations with frustrated guests, turning potential conflicts into smooth interactions. When the party finally wound down, their commitment shone as they meticulously cleaned the area, including the tables, bar section, and outdoor kitchen. Their dedication saw them working until around 2 a.m., after which they enjoyed a well-deserved meal and reflected on their enriching experience.
The Future Tribe Festival wasn't just a test of endurance; it was a gateway to invaluable lessons in patience, communication, and professionalism. The students left with a profound appreciation for the opportunity to work at Courtyard Marriott, armed with newfound insights into the hospitality industry. They walked away not only with enhanced skills in guest interaction and staff collaboration but also with memories of an exhilarating night that blended hard work with the electric energy of a festival.