Shillong, October 8, 2024 – Trainees from the Food and Beverage Service Associate Batch 2 & 3 at Shillong Centre had the opportunity to attend an insightful and motivating guest lecture by Miss Rapmica War, an experienced Food and Beverage Service Associate at Vivanta Hotel, Shillong. Drawing from her extensive career, Miss Rapmica shared her professional journey, offering valuable lessons on resilience, growth, and navigating the hospitality industry.

Miss Rapmica began her career at Taj, West Bengal, and reflected on the challenges she faced early on. She spoke about adapting to the fast-paced environment and managing demanding guests, which, though difficult, helped her grow stronger, more confident, and highly skilled. Her experiences resonated with the trainees, emphasizing how personal development in hospitality often comes through overcoming adversity.

The lecture highlighted the importance of adaptability and learning from diverse environments. Miss Rapmica explained that working with people from various cultural backgrounds and interacting with international guests expanded her perspective. This exposure not only enhanced her technical skills but also deepened her understanding of human interactions, which is essential for providing outstanding service in the industry.

She encouraged trainees to seize every opportunity, especially those available through DBTech Society’s training programs. She emphasized that the free training and the chance to work in renowned hotels equip them with the necessary skills and experiences for successful careers. Her message inspired students to stay proactive, embrace challenges, and consistently strive for excellence as they navigate the industry.

One of the most engaging parts of the lecture was Miss Rapmica’s discussion on the inner workings of the Food and Beverage (F&B) department. She described the F&B sector as both challenging and highly rewarding, requiring a unique blend of precision, creativity, and customer-centric service. She explained that making guests feel valued and comfortable is not just a requirement but an art, and the ability to create memorable experiences is what elevates good service to great service.

The interactive Q&A session that followed was full of enthusiasm, with trainees keen to learn about the realities of the hotel industry, the specific challenges faced by F&B associates, and potential career prospects. Miss Rapmica responded thoughtfully, sharing practical advice and personal experiences in a relatable manner.

The session concluded on a positive note, with trainees feeling inspired and motivated to pursue their careers in hospitality with renewed passion. Miss Rapmica’s lecture left a lasting impact, encouraging students to not only aim for success but also to continually grow, adapt, and make meaningful contributions to the industry.

This lecture was yet another successful knowledge-sharing event hosted by DBTech Society, further enriching the learning experience of its trainees and preparing them for bright futures in the hospitality sector.