The serene setting of Courtyard Marriott, Shillong, played host to a special naming ceremony on 15th September 2024, which became an unforgettable learning experience for a group of students immersed in the world of hospitality. This event wasn't just a celebration; it was a platform for budding hospitality professionals to showcase their skills, gain invaluable insights, and elevate their confidence in a real-world setting.

The day commenced with a structured briefing, attended by both students and staff, where roles were clearly defined, and a detailed plan was laid out for the event. The students were assigned to the buffet section and divided into dynamic groups of four. They took on responsibilities that extended far beyond mere service, including the arrangement of chairs, setting up tables with water bottles and glasses, and managing the seamless service of welcome drinks and starters to the guests. Their meticulous attention to detail was evident as they ensured every guest felt valued and attended to.

What made the experience truly enriching was the opportunity for students to dive into various practical aspects of hospitality. From serving wet towels and welcome drinks to mastering the art of folding napkins and arranging cutlery, they gained a nuanced understanding of what it takes to orchestrate a high-profile event. Their involvement in maintaining the flow of food and drink, replenishing buffets, and ensuring that service was prompt and professional became a pivotal part of the guest experience.

However, the learning didn’t stop at service. The students were also actively involved in food preparation, giving them a holistic understanding of the culinary side of hospitality. This exposure broadened their skillset and prepared them for the complexities of the industry, balancing both the back-end and front-end operations.

The personal growth that followed was palpable. Students remarked on how this experience had not only honed their technical abilities but also significantly improved their communication skills. Their interactions with guests, coupled with the hands-on experience, helped boost their confidence and gave them a sense of accomplishment. Many noted that the event reaffirmed their passion for the hospitality industry, making them even more determined and enthusiastic about their future careers.

As the day came to a close, the students left Courtyard Marriott, Shillong, with newfound knowledge, a deep sense of gratitude, and a heightened sense of professionalism. The insights gained from this immersive experience will undoubtedly serve as a solid foundation for their future roles, equipping them with essential skills that will make them stand out in their careers.

This event was a celebration not only for the naming ceremony but also for the growth of future leaders in hospitality. It served as a perfect reminder that learning in a real-world environment is indispensable and that passion and dedication are the true driving forces behind professional success.