On November 7, 2025, Don Bosco Tech, Chandigarh, successfully hosted a Parent-Teacher Meeting (PTM) for students enrolled in the Customer Care Executive (CCE) program. The event served as a meaningful platform to strengthen communication between parents and faculty while fostering a collaborative environment focused on the academic, personal, and professional growth of the students. Parents were warmly welcomed, and the session was thoughtfully scheduled to ensure maximum participation and involvement.
During the interaction, faculty members offered valuable insights into the curriculum, training modules, classroom activities, and the overall progress of the learners. They emphasized how the CCE program is designed to equip students with essential skills such as communication, customer handling, confidence-building, personality development, and basic computer knowledge. Parents were encouraged to take an active role in their children’s learning by reinforcing discipline, regular attendance, and continuous practice of communication skills at home.
The session also highlighted the wide array of career opportunities available in the customer service sector. Industries including banking, telecom, corporate firms, healthcare, retail, and e-commerce are witnessing a growing demand for well-trained customer care professionals. Beyond preparing students for employment, the program also helps them cultivate problem-solving abilities, professional behaviour, positive body language, and confidence—valuable traits that benefit them both in the workplace and in everyday interactions.
Parents expressed appreciation for the institute’s dedicated efforts in shaping not just the employability but also the overall personality of their children. The meeting concluded with a call for continued support and motivation from parents, encouraging them to inspire their wards to actively participate in the CCE classes. With consistent guidance and involvement, students will be better positioned to build a strong foundation, become job-ready, and secure a promising future in a rapidly evolving industry.