The Jalandhar center of Don Bosco Tech was delighted to host a captivating guest lecture on February 15, 2024. Mr. Souravdeep Singh, a seasoned professional with nearly 2 years of commendable experience at Budget Friendly Transportation, graced the occasion with his invaluable insights.
Mr. Singh commenced the session by acquainting the audience with his background and pivotal role at his esteemed organization. Engaging actively with the trainees, he initiated an interactive dialogue, encouraging them to share their understanding of various concepts within their domain. With patience and clarity, he addressed their queries, ensuring comprehensive comprehension among the attendees.
Delving deeper into the discussion, Mr. Singh shed light on the prevalent trend of youth migration to foreign lands. He articulated his perspective on this phenomenon, attributing it to the increasing time constraints faced by individuals. As reliance on remote services surges globally, he emphasized the burgeoning demand for professionals adept at customer interaction. Stressing the significance of impeccable verbal and non-verbal communication skills, he elucidated how candidates proficient in customer care roles stand poised for career advancement and elevation within organizations.
Concluding his enlightening discourse, Mr. Singh generously shared references of leading companies in the customer care domain, offering insights into their annual salary packages. His valuable guidance served as a beacon of inspiration for the aspiring professionals in attendance, illuminating the path toward professional excellence in the realm of customer service.
Don Bosco Tech extends its heartfelt gratitude to Mr. Souravdeep Singh for his enriching contribution to the development of our trainees' skill sets. Such insightful sessions play a pivotal role in nurturing talent and fostering a culture of continuous learning within our community.