On July 15, 2025, trainees participated in an insightful exposure visit to Farm to Basket, a prominent grocery and FMCG store in Nakodar City. The visit was organized by Ms. Twinkle Leer (E-Commerce Trainer), Mr. Satinder Singh Kaila (ITES Trainer), and Mr. Arshnoor Singh (Field Officer), offering a practical glimpse into the world of modern retail.

Trainees were warmly welcomed by the store staff and taken through a guided tour showcasing the store’s organized layout, product placement strategies, inventory systems, and customer service practices. This real-time exposure helped bridge the gap between theory and practice.

A key highlight was an interactive session where store professionals shared sales-boosting techniques, visual merchandising tips, and customer engagement strategies. Ms. Twinkle Leer also led a live demonstration on handling customer queries and highlighted the growing impact of e-commerce in retail.

The visit concluded with a feedback round where trainees expressed their appreciation for the hands-on experience. The knowledge gained from this visit enriched their understanding of retail operations and prepared them for future roles in the sector.