Inauguration of IT Customer Care Executive (IT-CCE) Batch

 

Don Bosco Tech Society, Jalandhar, marked the commencement of a new IT Customer Care Executive (IT-CCE) batch with an inauguration program held on 27 July 2026. The event was organized under the guidance of Mr. Himanshu Pandey, IT Customer Care Executive (IT-CCE) Trainer, with the presence of Mr. Satinder Singh, Centre Coordinator, and Ms. Twinkle Leer, E-Commerce Trainer.

The inauguration ceremony began with a warm welcome to the newly enrolled trainees, introducing them to the objectives and structure of the training program. Mr. Himanshu Pandey addressed the students and encouraged them to approach the course with dedication, discipline, and a willingness to learn. He highlighted the growing demand for skilled customer care professionals and emphasized that consistent effort, practical knowledge, and effective communication are key to building a successful career in the IT-enabled services sector.

During the session, trainees were familiarized with the course curriculum, classroom guidelines, training methodology, attendance requirements, and the importance of professional conduct. The interactive orientation helped the students understand the opportunities that skill-based training can provide and motivated them to actively participate throughout the program.

The inauguration concluded with an interactive session where trainees shared their aspirations and clarified their queries regarding the training program. The event created a positive and encouraging atmosphere, laying a strong foundation for the students' skill development journey.

The successful inauguration reflects Don Bosco Tech Society's continued commitment to providing quality vocational training, empowering youth with industry-relevant skills, and preparing them for sustainable employment opportunities.